We'd Love to Hear From You

Have a question about our jewelry or need help finding the perfect piece? We're here to help.

CLIENT CONCIERGE

CLIENT CONCIERGE

Let's Connect

Let's Connect

Whether you have a question about a product, an order, or a gift

for someone special, we'd be happy to help.

Whether you have a question about a product, an order, or a gift

for someone special, we'd be happy to help.

DIRECT INQUIRIES

Our salon team responds within 24 hours.

CLIENT CARE HOURS

Monday–Friday, 9 AM–5 PM EST

Our salon team responds within 24 hours.

PRIVATE SALONS

By appointment

Place Vendôme, Paris & Madison Avenue, New York.

Send Us a Message

Please complete the details below and an atelier advisor will assist you.

Experience Aurelle in Person

FRANCE

FLAGSHIP

Place Vendôme, Paris

Private salon & high jewelryvault

12 Place Vendôme, 75001 Paris

Hours: Mon–Sat, 10 AM–7 PM CET

Strictly by appointment

UNITED STATES

PENTHOUSE

Madison Avenue, New York

Penthouse suite 8a

680 Madison Avenue, New York, NY 10065

Hours: Mon–Fri, 10 AM–6 PM EST

Private elevator entrance

JAPAN

BOUTIQUE SALON

Ginza, Tokyo

SALON LUMÉRA TOKYO

5-7-2 Ginza, Chuo-ku, Tokyo 104-0061

Hours: Tue–Sun, 11 AM–7 PM JST

Dedicated bilingual gemologist

Frequently Asked Inquiries

How do I book a private viewing or bespoke consultation?

Private appointments can be reserved directly online or through our concierge team. We offer in-person visits at our Paris, New York, and Tokyo salons, as well as private virtual consultations worldwide.

What is the timeline for custom and bespoke commissions?

How are high jewelry shipments handled and secured?

What warranty, sizing, and lifetime care privileges are provided?

How do I care for my fine jewelry to maintain its brilliance?

How do I book a private viewing or bespoke consultation?

Private appointments can be reserved directly online or through our concierge team. We offer in-person visits at our Paris, New York, and Tokyo salons, as well as private virtual consultations worldwide.

What is the timeline for custom and bespoke commissions?

How are high jewelry shipments handled and secured?

What warranty, sizing, and lifetime care privileges are provided?

How do I care for my fine jewelry to maintain its brilliance?

How do I book a private viewing or bespoke consultation?

Private appointments can be reserved directly online or through our concierge team. We offer in-person visits at our Paris, New York, and Tokyo salons, as well as private virtual consultations worldwide.

What is the timeline for custom and bespoke commissions?

How are high jewelry shipments handled and secured?

What warranty, sizing, and lifetime care privileges are provided?

How do I care for my fine jewelry to maintain its brilliance?

Find The Piece That Tells Your Story

Every AURELLE creation is designed to capture meaningful moments and become a timelesspart of your journey. Handcrafted jewelry that lasts.

Find The Piece That Tells Your Story

Every AURELLE creation is designed to capture meaningful moments and become a timelesspart of your journey. Handcrafted jewelry that lasts.

Find The Piece That Tells Your Story

Every AURELLE creation is designed to capture meaningful moments and become a timelesspart of your journey. Handcrafted jewelry that lasts.

section Discover timeless elegance with AURELLE, where exceptional craftsmanship meets modern luxury to create jewelry worth cherishing forever.

Location

1201 Market Street, San Francisco, CA 94102, USA

Phone Number

© 2026 Aurelle. All rights reserved.

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section Discover timeless elegance with AURELLE, where exceptional craftsmanship meets modern luxury to create jewelry worth cherishing forever.

Location

1201 Market Street, San Francisco, CA 94102, USA

Phone Number

© 2026 Aurelle. All rights reserved.

Powered by Framer.

section Discover timeless elegance with AURELLE, where exceptional craftsmanship meets modern luxury to create jewelry worth cherishing forever.

Location

1201 Market Street, San Francisco, CA 94102, USA

Phone Number

© 2026 Aurelle. All rights reserved.

Powered by Framer.

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